Policies, Rugged Country Lodge Motel

Pendleton, Oregon

Policies

Rugged Country Lodge requires a 24 hour in advance cancellation policy. If you cancel less than 24 hours of your booking, your first night's rent plus applicable taxes will be applied to your credit card. Check-out time is 11:00 am and Check-in time is 03:00 pm 

ALL of our rooms are NON SMOKING. Up to $250 in damage fees may be applied to anyone who smokes in our rooms. This policy is strictly enforced. We do allow smoking outside our building.

Rugged Country Lodge is pet friendly with a non-refundable fee of $15 per pet/per night. If you have more than 2 pets, please call us to determine if we can accommodate them and what the fees would be. Should your pet do damage to a room, appropriate charges will be added to your credit card. Undeclared pets are automatically charged a $50 fee. We have limited number of pet rooms please let us know while booking a room that you are travelling with a pet so that we can accommodate you , Moreover, we take dogs not the cats.

During Round Up cancellation require 2-weeks notice , if cancelled after that one night along with applicable taxes will be charged. Once you have a room you may not cancel at any time nor make changes. This policy is strictly enforced. 

If we find missing items or damage to the room after your check out, appropriate costs will be applied to your credit card.

We reserve the right to refuse service to anyone for any reason.

 For weekly rate if you check out early (before 7-days) there will be no refund.

1807 SE Court Avenue, Pendleton, OR 97801, United States P: (541) 966-6800 E: info@ruggedcountrylodge.com
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